High-quality images and videos are some of the most important tools for creating an engaging and successful auction.
CharityAuctions makes it easy to upload media directly to your items so bidders can clearly see and understand what they are bidding on.
Supported Image and Video Formats
CharityAuctions accepts all common image and video file formats.
You can upload:
• Photos taken from a mobile phone
• Images from a computer or tablet
• Standard image file types such as JPG, PNG, and GIF
• Standard video file types such as MP4 and MOV
There are no strict format restrictions, making it easy to use whatever media you already have available.
Best Image Practices
Although most image types are accepted, following a few simple guidelines will help your items look their best.
For best results:
• Use clear, well-lit photos
• Avoid blurry or low-resolution images
• Show the full item whenever possible
• Include multiple photos from different angles
• Use simple backgrounds that do not distract from the item
High-quality images help increase bidder confidence and can lead to higher bids.
Adding Images Directly to Items
The easiest way to add images is to upload them directly to each auction item.
To add images to an item:
- Open your auction dashboard.
- Go to Item Management.
- Select Item Catalog.
- Click Add Item or edit an existing item.
- Use the image upload box to add photos or videos.
- Save the item when finished.
You can upload multiple images for each item to provide bidders with a complete view.
Using Your Mobile Phone to Upload Photos
One of the simplest and most effective methods is to add photos directly from your mobile device.
We recommend:
• Opening your auction on your phone
• Taking photos of items with your phone camera
• Uploading those photos directly into the item editor
This approach saves time and eliminates the need to transfer images between devices.
Adding Videos to Auction Items
Yes, you can include videos with your auction items.
Videos are useful for:
• Demonstrating how an item works
• Showing details that photos cannot capture
• Highlighting experiences or event packages
Videos can be uploaded the same way as images and will appear directly on the item page for bidders to view.
Organizing the Media Library
At this time, CharityAuctions does not include a separate folder or tagging system to organize uploaded media.
Because of this, the recommended workflow is:
• Upload images directly to items as you create them
• Use your phone to take and add photos immediately
• Add media only to the specific items they belong to
This keeps your auction organized without needing to manage a separate media library.
Tips for Efficient Media Management
To make working with images and videos easier:
• Add photos while you are physically with the item
• Take pictures in good lighting
• Upload multiple images per item
• Avoid uploading unused or duplicate files
• Use your phone camera for quick and easy uploads
Following these tips will help you build a professional-looking auction quickly.
Frequently Asked Questions
What image formats are accepted?
CharityAuctions accepts all common image formats, including JPG, PNG, and GIF.
Can I upload videos to my items?
Yes. You can upload standard video files and display them directly on item pages.
Is there a size limit for images?
There is no strict size requirement, but clear, high-quality images provide the best bidder experience.
Can I organize my media library into folders?
Currently, there is not a built-in way to organize the media library. Images and videos are managed at the item level.
What is the easiest way to add item photos?
The easiest method is to take photos with your mobile phone and upload them directly into each item from your device.
If you need help uploading images or videos to your auction, CharityAuctions support is always available to assist.
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Tom Kelly, TEDx speaker and CEO of CharityAuctions.com, helps nonprofits raise millions through auctions and AI. He hosts The Million Dollar Nonprofit podcast and inspires leaders to live their legacy, not just leave it.
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