Tracking ticket sales and event revenue is an important part of managing any live or hybrid fundraising event.
CharityAuctions provides built-in reporting tools that allow you to easily view ticket purchases, manage guest information, and monitor income from your event.
All ticket and revenue details are available in one convenient location.
Where to View Ticket Reports
All ticket-related information is managed from the Ticket Reports section of your auction.
To access ticket reports:
- Open your auction dashboard.
- In the left navigation menu, click Live Event Features.
- Select Ticket Reports.
This area serves as the main hub for reviewing and managing everything related to ticket sales.
Viewing Ticket Sales and Purchasers
From the Ticket Reports page, you can see complete details about every ticket order.
Available information includes:
• Each individual ticket order
• The name of the ticket buyer
• All guests included with the order
• Contact information for attendees
• Ticket types and quantities
This makes it easy to see exactly who has purchased tickets and who will be attending your event.
Managing Guest and Ticket Details
The Ticket Reports section is not just for viewing information. You can also make important updates directly from this page.
From each ticket order you can:
• Assign bidder numbers
• Assign table numbers
• Update guest names
• Edit attendee contact information
• Review and adjust ticket details
This allows you to keep your attendee information accurate and organized leading up to your event.
Tracking Event Revenue
Ticket Reports also help you monitor the financial side of your event.
Within this section you can track:
• Total ticket sales revenue
• Number of tickets sold
• Revenue by ticket type
• Individual order amounts
This gives you a clear picture of how much income your event has generated from ticket sales.
Exporting Ticket Data
If you need to work with ticket information outside of the platform, you can easily export your data.
To export ticket information:
- Go to Live Event Features > Ticket Reports.
- Locate the export option on the page.
- Download the ticket data file.
- Open the file in your preferred spreadsheet program.
Exported data can be used for:
• Seating arrangements
• Printed guest lists
• Event planning
• Accounting and record keeping
Assigning Bidder and Table Numbers
Ticket Reports make it easy to prepare for check-in and event logistics.
You can:
• Assign bidder numbers to ticket buyers and guests
• Assign table numbers for seating
• Update assignments at any time
Having this information organized ahead of time helps your event run smoothly.
Best Practices
For the best results when managing tickets and revenue:
• Review ticket reports regularly as sales come in
• Assign bidder numbers before the event
• Update guest names as soon as they are available
• Export ticket data for backup and planning
• Double-check seating assignments before event day
Staying organized in advance will make check-in and event management much easier.
Frequently Asked Questions
Where do I view ticket sales reports?
All ticket information can be found under Live Event Features > Ticket Reports.
Can I see who purchased tickets?
Yes. The Ticket Reports page shows every order, including the buyer and all associated guests.
Can I update guest information?
Yes. You can edit guest names, contact details, and assignments directly from the Ticket Reports section.
How do I assign bidder numbers?
Bidder numbers can be assigned to attendees directly from their ticket order within Ticket Reports.
Can I export my ticket data?
Yes. Ticket information can be exported for use in spreadsheets or other planning tools.
Where can I track event revenue?
Ticket sales revenue and order totals are displayed within the Ticket Reports area.
If you need help viewing reports, exporting data, or managing ticket information, CharityAuctions support is always available to assist.
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