CharityAuctions does not allow custom font color changes in the header, footer, or auction item descriptions.
This decision is intentional and based on both accessibility standards and fundraising performance data.
We have found that auctions using custom or inconsistent font colors often raise less money and create usability challenges for bidders.
Where Font Colors Are Standardized
Font colors are standardized in the following areas:
• Header text
• Footer text
• Auction item descriptions
• System messages and labels
These areas are designed to maintain consistent readability across all devices.
Why Custom Font Colors Are Not Allowed
Custom font colors are restricted to ensure:
• Strong contrast between text and background
• Clear readability for all users
• Consistent appearance across devices
• Improved bidder experience
• Better fundraising outcomes
When organizations use different font colors, especially light or low-contrast combinations, important information can become difficult to read.
Accessibility and Visibility
A percentage of users experience:
• Color vision deficiencies
• Low vision
• Difficulty reading low-contrast text
When font colors are customized without accessibility standards, it can result in:
• Text blending into backgrounds
• Missed instructions
• Confusion during bidding
• Checkout abandonment
Clear, standardized font colors help ensure every bidder can participate comfortably.
Impact on Auction Performance
Through platform data and experience, we have found that auctions with:
• Clean layouts
• Consistent typography
• High-contrast text
• Simple formatting
tend to raise more money.
When bidders struggle to read item descriptions or navigation elements, engagement drops and conversion rates decrease.
For this reason, we prioritize readability and performance over custom font styling.
What You Can Customize
While font colors cannot be changed, you can still personalize your auction in many ways.
Under Design & Promote > Design Event Page, you can:
• Change theme colors
• Upload a custom banner image
• Match your organization’s branding
• Customize overall appearance
This allows you to reflect your brand while maintaining optimal readability.
Best Practices for Item Descriptions
Since font colors cannot be customized, we recommend:
• Writing clear and concise descriptions
• Using short paragraphs
• Highlighting key information with spacing
• Keeping formatting simple
• Avoiding excessive styling
Well-written descriptions perform better than heavily styled text.
Frequently Asked Questions
Can I change the header font color?
No. Header font colors are standardized to ensure readability and accessibility.
Can I change the footer font color?
No. Footer font colors are fixed for consistency and performance.
Can I change font colors inside item descriptions?
No. Item description text uses standardized font colors to maintain high contrast and readability.
Why doesn’t CharityAuctions allow custom font colors?
Because auctions with inconsistent or low-contrast font colors tend to perform worse and create accessibility issues.
Will this limit my branding?
No. You can still customize theme colors and upload branding elements while maintaining readable text.
If you need help optimizing your auction design for maximum performance, CharityAuctions support is always available to assist.
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